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  • What is an economic operator?

    Please refer to the definition of the procurement code - Legislative Decree 36/2023. Simply, in the context of the online platform, is identified with the company that intends to participate in a procurement procedure.

  • Which technological tools or equipment must be equipped to use the telematic platform?

    In the "Access to reserved area" section, instructions are available for registering and enabling access to the reserved area that also include the requisites and the necessary technological equipment.

  • Is registration for access to the reserved area sufficient to register for a possible operator list or to be invited to participate in a procurement procedure?

    No. Registration for access to the private area is a fundamental requirement for accessing the functionality, which then allow you to register on a list, to participate in an electronic procedure, etc.
    However, registration allows the Contracting Authority to have the economic operator's personal data and facilitates the selection in case of generic market research.

  • How can I get assistance?

    For problems concerning the use of the online platform or malfunctions, the Helpdesk request service is available from the link of the same name on the home page of the online platform. For further information and other channels for accessing the service, please refer to the document "Technical methods for the use of the online platform and access to the Reserved Area of the Procurement Portal" downloadable from the "Access restricted area" section.
    The Helpdesk service is not authorized to provide information and clarifications regarding checks, notices, procedures for which reference is made to the contact points of the Contracting Station, or to the indications in the tender announcement or in the invitation letter.

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